Counseling Center Purpose

College is a time of change and adjustment. This may result in anxiety, conflict, and uncertainty for many students. The University Counseling Center staff is available to assist students who may be experiencing these and other feelings. We want to help you make the most of your opportunities while in college.

The University Counseling Center is staffed by a team of professionals trained in education and counseling who want to help you cope with difficulties and make the most of your opportunities for success.

The University Counseling Center adheres to the code of ethics of the American Counseling Association and operates within a Christian perspective. All services provided are confidential and no information will be given to others without the consent of the individual.

The University Counseling Center provides services to students in a concerned, caring, and confidential setting. Services are provided to assist students in defining and accomplishing personal and academic goals. The services include:

  • High quality individual and group counseling to individuals who may be experiencing psychological or behavioral difficulties.
  • Programming focused on the development needs of college students to maximize the potential of students to benefit from the academic environment and experience.
  • Consultation to the institution to make the environment as beneficial to the intellectual, emotional and physical development of students as possible.

What is counseling?

Counseling is a unique, confidential and collaborative relationship between a trained helper and a person seeking help in which both the skills of the helper and the atmosphere created assist people with learning to relate to themselves and others in healthier ways. Although you may handle many things on your own, sometimes a little outside help, or a different and more objective point of view, can help you with putting your problems in perspective and handling them more effectively.

Individual, couple, and group counseling is available to help students with personal academic, and career concerns. Students coming to the Counseling Center are usually seeking more effective and rewarding lives by confronting personal problems, career questions, skill development issues, or value questions. (Counseling is not only for people with problems). Many people, including highly successful ones, find significant benefits in counseling. These benefits include increasing self-awareness, maximizing potential, and making the overall college experience more productive and meaningful.

The Counseling Center assists students in coping with difficulties and making the most of opportunities for academic and personal development. The Center’s staff operates within the Student Development Division’s purpose of providing opportunities for students to master increasingly complex developmental tasks, achieve self-direction, and become independent.

Student Issues

While the college experience is often referred to as “the best years of one’s life,” it may also be one of the most stressful times. Students experience extensive changes in their lives while in college. Some may leave home, community, and even their home culture in beginning a more independent lifestyle. Some may face unexpected additions to the multiple roles and responsibilities they already possess. Stress is experienced in the form of academic, social, family, work, and financial demands of students. At times, these demands can become overwhelming to the student, impairing his/her ability to cope academically or emotionally with the problem.

Many students at times feel puzzled or concerned about themselves or the situations in which they find themselves. They may:

  • wonder if they can handle what they are doing
  • have trouble finding or getting along with a close companion
  • feel isolated or alienated and want to belong
  • have strong feelings, such as depression or anxiety, that keep them from doing what they want or need to do
  • need to learn how to work more effectively
  • worry about how they eat
  • have trouble getting along with family members
  • find it hard to get over losing someone or something
  • have difficulty with alcohol or other drugs
  • wonder where they are heading in life
  • feel stuck or split about an important decision
  • struggle with spiritual issues


Individual and Couples Counseling

Individuals and couples come to counseling to clarify concerns they might have, to deal with specific problems or to explore personal growth. Individual and couples counseling usually includes an initial assessment session and follow up appointments to resolve a concern. Sessions are usually 50 minutes in length.

Group Counseling 

Opportunities for group experience are offered to students with specific interests and needs. A list of groups may be obtained from the Counseling Center.

Peer Support Providers

Students trained by the Counseling Center staff to provide confidential peer services to Gardner-Webb students, such as active listening, empathy, assistance with problem solving strategies, peer mediation, moral support, and referral to University counselors as needed.


Counseling Center staff members are available for consultation with students, staff and faculty. Consultation often focuses on working with individual students, organizational problems, and ways of improving student environments or other issues that may have important interpersonal dimensions.


Students needing to see a Counselor after hours in cases of emergency may first contact their GRD (Graduate Resident Director) in Residence Education.  The Counseling Center may be contacted at 704-406-2599 at any time. Emergencies may also be referred to University Police at 704-406-4444 or by calling 911.


Gardner Webb Counseling Services has contracted with area psychological associates for referrals of students who may require psychiatric assistance or other help as indicated by the GWU Counseling Center staff.


The Counseling Center offers programs and workshops designed to present information, promote education, and assist in the growth and development of students (see program workshops).


Various psychological testing and other assessment techniques to foster client self-understanding and decision-making are available in the Counseling Center. Counseling Services also administers the MAT and serves as a testing site for other universities.


Counseling Services provides various programs that support student learning and development outcomes. The services and programs are designed to support the following identified CAS Student Learning & Development Outcome Domains.

  • Satisfying and Productive Lifestyles
  • Personal and Educational Goals
  • Healthy Behavior
  • Enhanced Self-Esteem
  • Realistic Self-Appraisal
  • Clarified Values
  • Independence
  • Meaningful Interpersonal Relationships
  • Intellectual Growth
  • Effective Communication
  • Spiritual Awareness
  • Appreciating Diversity
  • Collaboration
  • Career Choices
  • Social Responsibility
  • Leadership Development.

Contact Us

The Gardner-Webb Counseling Center’s office hours are 8:00am – 5:00pm, Monday through Friday. The center is located in the Tucker Student Center. Telephone: 704-406-4563.


Services are available to all students of the University at no additional cost. The number of visits is determined individually.


Appointments can be made by phone at 704-406-4563 or in person at the Tucker Student Center.


The code of ethics of the American Counseling Association serves as a guide to all counselor-client relationships. Communication between counselor and client is considered confidential. We cannot discuss the particulars of a student’s situation with others or even the fact that counseling is being provided, without the students consent.

If you need information concerning a student’s contact with the Counseling Center, that can best be obtained directly from the student. If you request information from us regarding a student’s contact with the Counseling Center, we will ask the student for permission and abide by the students decision.


Counseling Services has effective and ethical leadership appointed by the administration. The leadership has proper credentials, training and work experience to effectively fulfill its mission. The administration has empowered the leadership with adequate support and authority over its resources to accomplish its goals.

Master’s Degree interns and practicum students in Counseling programs at GWU and other institutions, may perform, under supervision, such counseling functions as are appropriate to their preparation and experience.